Code of Conduct

RESPECT. CONSENT. CARE

Kilele is a shared space for creativity and community. We stand for respect, consent, and care - on and off the dance floor.

Should you have any issues or need support you can contact our Care Team on +254 768 226 199, we will get back to you as soon as possible. You can also complete our Incident Report Form. For anything urgent at Kilele, please contact a member of staff or security.

Our Approach

Kilele is a community built on respect, creativity and care. Everyone should feel safe, seen, and celebrated; whether performing, attending, volunteering, or simply passing through. If someone crosses your boundaries or makes you uncomfortable, contact the Awareness Team or Security immediately. We will listen and support you without judgement. Your boundaries are yours. We stand by your right to safety and respect. Before engaging - to dance, chat, collaborate, or to connect - check in and get clear consent.

Consent builds the foundation of trust that sparks genuine connection.

Curiosity & Open Mindset

We meet everyone with curiosity, kindness, and openness, regardless of gender identity, sexuality, ethnicity, age, ability, class, religion, or background. We work to remove barriers and support those who face them.

Safer Space

We continuously aim to build spaces safer for women, men, queer, trans, gender-diverse people and other marginalized communities - through our programming, staffing, and partnerships.

Safer space means learning, adjusting, and showing up for each other.

Tolerance for Discrimination

We do not tolerate:

Sexism, racism, homophobia, transphobia, xenophobia, tribalism or there like
Classism, ageism or body shaming
Religious or cultural intolerance
Any hate speech, symbols or actions that exclude or harm others.

Kilele is a space for freedom, community and creativity – not oppression or disrespect.

Those who violate this code will be asked to leave the premises and may be barred from future events.

Respect Boundaries

No means no. Stop means stop. Silence is not consent.

Any form of harassment, bullying, unwanted touching, catcalling or invasive behavior will not be tolerated. If you experience or witness such behavior, speak to any Kilele team member immediately. You define your own boundaries, and we will act.

Accessibility and Inclusion

Please use spaces mindfully and respect others´access needs. Kilele venues include wheelchair-accessible areas and toilets; staff are available to assist. If you encounter a barrier, tell us so we can address it and improve. Unfortunately a system providing assistance for visually/sonically impaired guests is not yet implemented.

Substance Safety

Take care of yourself and others around alcohol and substances.

Never leave your drink unattended
Don´t accept open drinks from people you don´t know or trust
Stop drinking if something tastes or smells off

If you feel dizzy, confused, or unwell, seek help immediately. Report suspected drink tampering to Awareness Team or Security - do not confront anyone yourself. Substance-related harm will not be ignored or tolerated.

Cultural and Creative Responsibility

Our programming reflects our belief that music, art, culture, experimentation and technology can drive justice and change. We work with partners aligned with gender equity, environmental consciousness, and decolonial values. We commit to diverse lineups, fair representation, and inclusive dialogue on and off stage.

Community Care

Kilele is built by the community, for the community. Look out for one another: offer water, support, or help if someone seems unwell or overwhelmed. If you see something, say something - to support, not to shame.

Together, we create the space we all want to be in.

Disclaimer: Photography, Videography and Broadcasting

As part of Kilele´s mission to document and amplify creative expression, our spaces will include official photographers, videographers, and radio broadcasting through Calotropis Radio and the Independent Community Radio Network (ICRN).

We are committed to capturing the spirit of the festival while respecting your privacy and consent:

If you do not wish to be photographed or recorded, please inform our Awareness Team or media crew, who will respect your choice.
Respect other attendees – always ask for consent before taking close-up photos or videos of individuals
Recorded content may be used for Kilele´s communication, archival, or educational purposes – but never to misrepresent, exploit, or endanger participants

We invite all collaborators to uphold these standards of care and representation.

Disclaimer: Liability and Safety

While we do everything possible to create a safe and accessible environment, attendance and participation at Kilele are at your own risk. Neither Santuri East Africa, The Mall, nor any collaborating partners, sponsors, or festival venues can be held responsible for:

Loss, theft, or damage of personal belongings
Injuries, accidents, or medical conditions occurring on-site
Actions of third parties or external service providers

We encourage everyone to take care of themselves and their belongings and to notify our team immediately in case of any incident. Our Awareness and Safety Teams are always on hand to support and respond.

You can contact our Care Team on +254 768 226 199, we will get back to you as soon as possible. You can also complete our Incident Report Form. For anything urgent at Kilele, please contact a member of staff or security.

HESHIMA. RIDHAA. KUJALI

Kilele ni nafasi ya pamoja kwa ubunifu na jamii. Tunasimamia heshima, ridhaa, na kujaliana - ndani na nje ya uwanja wa kucheza.

Ukiwa na shida au dharura yoyote unaweza wasiliana nasi kwa namba hii +254 768 226 199, tutakupigia haraka iwezekanavyo. Pia unaweza ukawasilisha ripoti yako hapa: https://forms.gle/Sq9mE5oUkfjheyddA Kwa jambo lolote la dharura hapa kilele tafadhali wasiliana na wafanyikazi ama walinzi wa Kilele.

Njia Yetu

Kilele ni jamii iliyojengwa juu ya heshima, ubunifu na kujali. Kila mtu anapaswa kujisikia salama, kuonekana na kuthaminiwa; iwe ni msanii, mhudhuriaji, mfanyakazi wa kujitolea au anayepita tu. Ikiwa mtu atavuka mipaka yako au kukufanya ujisikie vibaya, wasiliana na Timu ya Uangalizi au Usalama mara moja. Tutakusikiliza na kukusaidia bila kukuhukumu. Mipaka yako ni yako. Tunasimama na haki yako ya usalama na heshima. Kabla ya kushiriki — kucheza, kuzungumza, kushirikiana au kuunganika — hakikisha kuna ridhaa ya wazi. Ridhaa hujenga msingi wa uaminifu unaoleta uhusiano wa kweli.

Udadisi na Akili Wazi

Tunawakabili wote kwa udadisi, wema na uwazi, bila kujali utambulisho wa kijinsia, mwelekeo wa kingono, kabila, umri, uwezo, tabaka, dini au historia. Tunafanya kazi ya kuondoa vikwazo na kusaidia wanaokumbana navyo.

Nafasi Salama

Tunaendelea kujenga nafasi zilizo salama zaidi kwa wanawake, wanaume, watu wa queer, trans, watu wa jinsia tofauti na jamii nyingine zilizo pembezoni — kupitia programu zetu, wafanyakazi na ushirikiano.

Nafasi salama inamaanisha kujifunza, kubadilika na kuwa pamoja kwa ajili ya kila mmoja.

Kutokubali Kabisa Ubaguzin

Haturuhusu:

Ubaguzi wa kijinsia, rangi, chuki dhidi ya mashoga, watu wa trans au wageni, ukabila au mambo yanayofanana
Ubaguzi wa tabaka, umri au kudharau miili ya watu
Kutovumilia dini au tamaduni
Lugha ya chuki, alama au vitendo vinavyowatenga au kuwaumiza wengine

Kilele ni nafasi ya uhuru, jamii na ubunifu — si ya ukandamizaji au kukosa heshima.

Wanaokiuka kanuni hizi wataombwa kuondoka na wanaweza kuzuiwa kuhudhuria matukio yajayo.

Heshimu Mipaka

Hapana ni hapana. Acha ni acha. Ukimya sio ridhaa.

Aina yoyote ya unyanyasaji, uonevu, kugusa bila ruhusa, kupiga mluzi au tabia ya kuvamia haitavumiliwa. Ukikumbana au kushuhudia tabia kama hizo, zungumza na mshiriki yeyote wa timu ya Kilele mara moja. Wewe ndiye unaeleza mipaka yako, nasi tutachukua hatua.

Upatikanaji na Ushirikishwaji

Tafadhali tumia maeneo kwa uangalifu na heshimu mahitaji ya wengine. Maeneo ya Kilele yana sehemu na vyoo vinavyofikika kwa viti vya magurudumu; wafanyakazi wapo kusaidia. Ukiona kikwazo chochote, tujulishe ili tukishughulikie na kuboresha. Kwa sasa, mfumo wa kusaidia wageni wasioona au wasiosikia bado haujaanzishwa.

Usalama wa Vileo na Dawa

Jitunze wewe na wajali wengine kuhusu pombe na vitu vingine.

Usiaache kinywaji chako bila uangalizi
Usikubali vinywaji vilivyo wazi kutoka kwa watu usiowajua au usiowaamini
Acha kunywa ikiwa kinywaji kina ladha au harufu isiyo ya kawaida
Ukijisikia kizunguzungu, kuchanganyikiwa au kuumwa, tafuta msaada mara moja

Ripoti tukio lolote la kuhisiwa kuchanganywa kinywaji kwa Timu ya Uangalizi au Usalama — usikabiliane na mtu mwenyewe. Madhara yanayohusiana na vileo hayataachwa au kuvumiliwa.

Uwajibikaji wa Kitamaduni na Ubunifu

Programu zetu zinaonyesha imani yetu kuwa muziki, sanaa, utamaduni, majaribio na teknolojia vinaweza kuleta haki na mabadiliko. Tunafanya kazi na washirika wanaoamini usawa wa kijinsia, ulinzi wa mazingira na maadili ya kuondoa ukoloni. Tunajitolea kwa orodha tofauti za wasanii, uwakilishi wa haki na mazungumzo jumuishi ndani na nje ya jukwaa.

Kujali Jamii

Kilele imejengwa na jamii, kwa ajili ya jamii. Wangalieni wenzenu: toa maji, msaada au usaidizi kama mtu anaonekana kuumwa au kuzidiwa. Ukiona jambo, sema — kusaidia, si kuaibisha.

Kwa pamoja, tunaunda nafasi tunayopenda kuwa ndani yake.

KANUSHO: UPIGAJI PICHA, VIDEO NA MATANGAZO

Kama sehemu ya dhamira ya Kilele ya kuhifadhi na kukuza ubunifu, maeneo yetu yatakuwa na wapiga picha rasmi, wapiga video, na matangazo ya redio kupitia Calotropis Radio na Independent Community Radio Network (ICRN).

Tumejitolea kunasa roho ya tamasha huku tukiheshimu faragha na ridhaa yako:

Ikiwa hutaki kupigwa picha au kurekodiwa, tafadhali julisha Timu ya Kujali au timu ya vyombo vya habari — uamuzi wako utaheshimiwa
Waheshimu wahudhuriaji wengine — uliza ridhaa kila mara kabla ya kupiga picha au video za karibu za mtu binafsi
Maudhui yaliyorekodiwa yanaweza kutumika kwa mawasiliano ya Kilele, kumbukumbu au madhumuni ya elimu — lakini hayatatumiwa vibaya, kunufaisha wengine kwa njia isiyo sahihi, au kuweka washiriki hatarini

Tunawaalika washirika na washiriki wote kuzingatia viwango hivi vya kujali na uwakilishi.

KANUSHO: UWAJIBIKAJI NA USALAMA

Ingawa tunafanya kila tuwezalo kuunda mazingira salama na yanayofikika, kuhudhuria na kushiriki katika Kilele ni kwa hiari yako na kwa hatari yako mwenyewe. Santuri East Africa, The Mall, pamoja na washirika, wafadhili au maeneo ya tamasha hawatawajibika kwa:

Kupotea, kuibiwa au kuharibika kwa mali binafsi
Majeraha, ajali au hali za kiafya zinazotokea ndani ya eneo
Vitendo vya watu wa nje au watoa huduma wengine

Tunawahimiza wote kujitunza wao wenyewe na mali zao, na kuwajulisha timu yetu mara moja endapo tukio lolote litatokea. Timu zetu za Kujali na Usalama zipo wakati wote kusaidia na kuchukua hatua.

Unaweza wasiliana nasi kwa namba hii +254 768 226 199, tutakupigia haraka iwezekanavyo. Pia unaweza ukawasilisha ripoti yako hapa: https://forms.gle/Sq9mE5oUkfjheyddA. Kwa jambo lolote la dharura hapa Kilele tafadhali wasiliana na wafanyikazi ama walinzi wa Kilele.